11. What happens if my building has a lift and it breaks?

If you are trapped inside the lift, contact the emergency contact number displayed within the lift (or press and hold the button with the Telephone symbol), this will contact the lift company and is the fastest method of getting released.

If a lift is not operational, and it is during business hours, contact either your Building Manager, or Strata Manager, and alert them to the issue so they can then arrange the necessary service provider to repair the lift.