3. I’m moving in/out, what do I need to do?

This one may vary between sites, but usually the first step would be to alert the building manager and strata manager of the dates you intend to move in or out of the building, ideally this would be done at least 24-48hrs prior to the move. Doing this allows us time to install lift protection blankets and/or reserve an operating key for the lift (should either of the latter be available), guaranteeing you always utilise the protected lift while moving in or out. This is important as any damages caused to the lifts during your move are likely to be passed on to the parties responsible for the damage, and lift damage can be very expensive.