4. What is a defect?

A building defect is work undertaken that either has failed or is not in compliance with the Building Code of Australia and the Australian Standards.

Defective work can be due to faulty materials and/or workmanship whereby the item is not fit for its intended purpose.

Defects can take many different forms ranging from bad tiling jobs right through to severely leaking balconies caused by incorrect application of waterproofing membranes in the construction phase.