6. I’ve lost my access pass/FOB access, how do I get a new one?

To get a new access pass/FOB access, you first need to contact your Property Manager, or the buildings Strata Manager for approval. Once approval is confirmed, you will need to visit the on-site manager during site business hours so they can assign a new access pass to your unit.

Photo ID is required to be presented before we can issue you the new access pass.

You will be responsible for paying a replacement fee when picking up your access pass. For more information about the replacement fee, please contact your Strata Manager.